Refund policy
Return & Refund Policy
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn, unwashed, smoke-free, scent-free, and with tags still attached. You'll also need your receipt or proof of purchase.
How to Start a Return To start a return, contact us at southerngraceandbeauty@yahoo.com. Once your return is accepted, we'll send instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Please send approved returns to: 3005 CR 353, Brazoria, Texas 77422.
You are responsible for return shipping costs. We are not responsible for lost packages — we recommend getting proof of delivery.
Store Credit Only — We Do Not Issue Refunds If your return is approved, you'll receive store credit in the form of a gift card for the amount of your purchase. We will notify you once we've received and inspected your return.
Final Sale Items — No Returns or Exchanges The following items are final sale and cannot be returned or exchanged:
- Items marked down 25% or more
- All sale, live sale, flash sale, and Happy Hour sale items
- Jewelry, candy, candles, purses, and home decor
- Custom orders
- Gift cards
Damages & Issues Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect so we can make it right.
Questions? Reach us anytime at southerngraceandbeauty@yahoo.com.